NCsoft said the game ‘failed to connect with gamers.
We’ve had some great things to say about Master X Master, NCsoft’s dual-hero MOBA which came out in June. It was not perfect, but as we mentioned as recently as August, even”within an increasingly crowded market, Master X Pro warrants another look.” But it didn’t get that benefit of the doubt–an outcome we indirectly predicted in our initial report on it–and NCsoft announced today that it will be closed in the end of January.
“Deciding to close the match isn’t a decision we come to gently, but finally it came down to an issue of business–we researched several options, but none of them were sustainable,” it said. “We truly believe that MXM is special and provided lots of new ideas to change up the MOBA genre, but in attempting to carve out a niche for itself, we neglected to associate with gamers.
Real-money purchases at the MXM Store have been disabled, but players will have the ability to maintain it until January 31, 2018. For the remainder of its own uptime, all game modes will be available to play constantly, and players will receive 500,000 X-Coins in order that they can unlock all of in-game content. The community-developed Lua skin is going to be made accessible to everyone, for 1 X-Coin.
Players who bought the game between August 30 and November 6 will automatically be granted refunds; gamers in that timeframe who purchased it using the non PaySafeCard, Nordea, or Osuuspankki & Aastopankki payment methods should contact NCsoft support for information on how the refund will be handled.
“We watched MXM as a challenge to the status quo–a change-up of mechanisms which could revitalize the MOBA genre and draw players who wanted to test the upper limits of their abilities –however in the long run, it wasn’t enough to take on the based juggernauts,” NCsoft wrote. “We again want to extend our sincere gratitude to the MXM community, and hope you can enjoy the rest of the time with the game”